APPOINTMENT POLICIES/Cancellation policy

 Dear Client,
Please take a moment to review our updated cancellation and no-show policy:

We require a valid credit card to secure all appointments made online. Kindly inform us at least 24 hours before your scheduled appointment if you need to cancel or reschedule. This allows us time to offer the spot to another client. Please note there is a 10-minute late arrival policy.

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• Cancellations made less than 24 hours before the appointment will be charged 50% of the scheduled service total.

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• No-shows will be charged 100% of the scheduled service total plus a $35 cancellation fee.Two no-shows will result in the client being blocked from booking online.

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• A $35 cancellation fee will be applied if appointments are not cancelled or rescheduled at least 24 hours in advance.

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• If a credit card on file is declined or expired, a $35 fee will be assessed, and no future appointments will be accepted until the balance is paid.

 

 

This policy will be enforced with no exceptions.
We appreciate your understanding and cooperation.

Thank you.
Modern Image Waxing Spa.